Maxis EngageFor consumer brands
Promotions, service alerts, identity checks, loyalty journeys and AI self-service.
Business CPaaS
APIs for messaging, voice, video, identity and AI automation.
Build customer journeys across SMS, RCS, WhatsApp, email, push, voice, video and AI agents from one service-provider platform.
CPaaS console includes
✓ Channel provisioning
✓ API keys and webhooks
✓ Templates and campaigns
✓ Usage analytics
✓ RBAC and audit logs
For enterprises
Governed APIs, RBAC, audit logs, SSO-ready access and account-level controls.
For developers
API keys, webhooks, sandbox testing, logs, templates and channel provisioning.
Product offering
Full CPaaS catalog
SMS API
OTP, alerts, promotions and delivery receipts.
RCS Business Messaging
Branded rich cards, media and guided actions.
WhatsApp Business
Templates, chatbots, service conversations and live handoff.
Voice API
Programmable calls, IVR, recordings and routing.
SIP Connectivity
Enterprise trunking, numbers and resilient voice routes.
Video API
Embedded meetings, consultations and in-app video.
Email API
Transactional and campaign email with reporting.
Push Notifications
Mobile and web engagement journeys.
Verify
OTP, number intelligence and anti-fraud controls.
AI Agents
Chatbots, voice bots, agent assist and workflow automation.
Omnichannel Inbox
Manage conversations across channels in one workspace.
Analytics
Delivery, engagement, cost and customer journey reporting.